Why Businesses Should Create a Gift Card Program
In today’s competitive business environment, gift card programs have become essential revenue and marketing tools for merchants across nearly every industry. A modern gift card program includes both physical and electronic gift cards, offering consumers a convenient, flexible alternative to traditional currency. At its core, a gift card program enables a merchant to sell and issue branded stored-value cards that can be redeemed for goods or services.
Benefits for Merchants:
Immediate Revenue Boost: Gift cards provide upfront cash flow that supports daily operations and long-term growth. This early injection of funds helps stabilize finances, strengthens inventory planning, and ensures operational flexibility.
Customer Acquisition: Gift cards introduce new customers to the business, often bringing in local shoppers who may not have visited otherwise.
Increased Average Spend: Recipients typically spend more than the card’s original value when redeeming. This translates into upsell opportunities and higher transaction totals, making gift card redemptions a strong revenue driver.
Customer Loyalty and Retention: Gift cards drive repeat visits and ongoing engagement. They help build brand trust and support personalized marketing efforts through improved data collection and customer insights.
Simplify Refunds and Returns: Using gift cards for customer service and appeasement purposes simplifies the refund and return process while keeping shoppers loyal.
Enhanced Brand Awareness: Gift cards function as branded mini billboards in wallets, purses, and inboxes. Their constant visibility reinforces brand recognition, and in many ways, gift cards are more effective marketing tools than traditional ads.
Marketing Versatility: Gift cards can be deployed across a wide range of promotional and operational initiatives. They are ideal for seasonal campaigns, loyalty programs, employee rewards, giveaways, customer appreciation and national marketing initiatives.
How to Start a Gift Card Program
Launching a program begins with establishing a business relationship with a company that handles gift card processing services. These providers ensure secure card issuance, balance management, redemption tracking, and reporting. Merchants then select card designs, often incorporating brand imagery or seasonal graphics and work with a card printer to produce physical cards. Electronic gift cards (eGift cards) can also be provisioned for digital delivery, offering immediate distribution and instant gifting options.
With these foundational elements in place, a merchant can begin selling gift cards at point-of-sale, online, or through additional channels. Once the program is operational, the benefits expand quickly.
Amplifying the Impact With Third-Party Distribution
Third-party distribution networks allow merchants to effortlessly place their gift cards in loyalty programs, rewards systems, recognition platforms, fundraising tools, incentive programs, and other channels.
This wider exposure expands audience reach without requiring additional marketing or operational investment. Specialized gift card distribution service providers like Fundstream enhance this process by offering secure fulfillment, accurate reporting, and recurring revenue from closed-ecosystem channels, generating incremental sales that might not otherwise occur.
Partnering with a trusted distributor like Fundstream, with over 20 years of experience, enables businesses to maximize the impact of their gift card programs. Through seamless third-party gift card distribution, merchants can expand reach, increase revenue, and unlock the full potential of their gift card program.